.login-form-heading {
  margin-bottom: 28px;
}

.login-form-heading p {
  color: var(--admin-gold-600);
  font-size: 11px;
  font-weight: 800;
}

.login-form-heading h2 {
  margin-top: 6px;
  color: var(--admin-navy-950);
  font-size: 30px;
}

.login-form-heading span {
  display: block;
  margin-top: 7px;
  color: var(--admin-muted);
  font-size: 13px;
}

.login-role-switch {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-top: 18px;
  padding: 14px 0;
  border-top: 1px solid var(--admin-line);
  border-bottom: 1px solid var(--admin-line);
  color: var(--admin-muted);
  font-size: 12px;
}

.login-role-switch a {
  color: var(--admin-gold-600);
  font-weight: 800;
  white-space: nowrap;
}

.login-role-switch a:hover,
.login-role-switch a:focus-visible {
  color: var(--admin-navy-950);
}

.admin-remember {
  display: flex !important;
  align-items: center;
  gap: 8px;
  margin: 16px 0 22px !important;
  color: var(--admin-muted) !important;
  cursor: pointer;
}

.admin-remember input {
  width: 15px;
  height: 15px;
  margin: 0;
  accent-color: var(--admin-gold-600);
}

.admin-live-notice {
  border: 1px solid var(--admin-line-strong);
  border-left-width: 4px;
  margin: 0 0 24px;
  padding: 14px 16px;
  background: var(--admin-white);
  color: #3f4b5e;
  font-size: 12px;
}

.admin-live-notice.is-success {
  border-left-color: #2f8a63;
  background: #f4fbf8;
}

.admin-live-notice.is-error {
  border-left-color: var(--admin-danger);
  background: #fff7f6;
}

.admin-header-actions form {
  margin: 0;
}

.admin-user-name {
  max-width: 180px;
  overflow: hidden;
  color: #526074;
  font-size: 11px;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-view-tabs {
  position: sticky;
  z-index: 20;
  top: 66px;
  margin-bottom: 34px;
  background: var(--admin-surface);
}

.admin-view-tabs a {
  position: relative;
  display: inline-flex;
  min-height: 54px;
  align-items: center;
  gap: 9px;
  padding: 0 20px;
  color: var(--admin-muted);
  font-size: 13px;
  font-weight: 700;
}

.admin-view-tabs a::after {
  position: absolute;
  right: 0;
  bottom: -1px;
  left: 0;
  height: 3px;
  background: var(--admin-gold-600);
  content: "";
  opacity: 0;
}

.admin-view-tabs a:hover,
.admin-view-tabs a.is-active {
  color: var(--admin-navy-950);
}

.admin-view-tabs a.is-active::after {
  opacity: 1;
}

.admin-view-tabs a > svg {
  width: 18px;
  height: 18px;
}

.admin-view-tabs a > span {
  display: grid;
  min-width: 20px;
  height: 20px;
  place-items: center;
  border-radius: 10px;
  padding: 0 6px;
  background: #bd3e38;
  color: #fff;
  font-size: 9px;
}

.admin-live-section {
  scroll-margin-top: 142px;
  border-bottom: 1px solid var(--admin-line-strong);
  padding: 18px 0 72px;
}

.admin-live-section + .admin-live-section {
  padding-top: 66px;
}

.admin-live-section:last-child {
  border-bottom: 0;
}

.admin-live-section .admin-workspace {
  margin-top: 28px;
}

.admin-live-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  border-top: 1px solid var(--admin-line);
  margin-top: 24px;
  padding-top: 20px;
}

.admin-live-actions form {
  margin: 0;
}

.admin-content-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
  border: 1px solid var(--admin-line-strong);
  border-top: 3px solid var(--admin-navy-800);
  padding: 28px;
  background: var(--admin-white);
}

.admin-content-form label {
  display: grid;
  gap: 8px;
  color: #3f4b5e;
  font-size: 11px;
  font-weight: 700;
}

.admin-content-form input,
.admin-content-form textarea {
  width: 100%;
  border: 1px solid var(--admin-line-strong);
  border-radius: 4px;
  outline: 0;
  padding: 12px 13px;
  background: #fff;
  color: var(--admin-ink);
  font: inherit;
  font-size: 13px;
}

.admin-content-form input {
  min-height: 47px;
}

.admin-content-form textarea {
  resize: vertical;
  line-height: 1.65;
}

.admin-content-form input:focus,
.admin-content-form textarea:focus {
  border-color: var(--admin-gold-600);
  box-shadow: 0 0 0 3px rgba(185, 130, 36, 0.1);
}

.admin-content-form .is-wide {
  grid-column: 1 / -1;
}

.admin-form-submit {
  display: flex;
  justify-content: flex-end;
  border-top: 1px solid var(--admin-line);
  margin-top: 4px;
  padding-top: 20px;
}

.admin-file-links {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}

.admin-file-links a {
  display: inline-flex;
  min-height: 34px;
  align-items: center;
  gap: 7px;
  border: 1px solid var(--admin-line-strong);
  border-radius: 4px;
  padding: 0 11px;
  background: #fff;
  color: var(--admin-navy-800);
  font-size: 10px;
  font-weight: 700;
}

.admin-file-links a:hover {
  border-color: var(--admin-gold-600);
  color: #8a6117;
}

.admin-file-links svg {
  width: 14px;
  height: 14px;
}

.admin-record-meta a:hover {
  color: var(--admin-gold-600);
}

.admin-status.is-received {
  border-color: #bfc9d6;
  background: #f3f6f9;
  color: #4f6075;
}

@media (max-width: 960px) {
  .admin-view-tabs {
    overflow-x: auto;
  }

  .admin-view-tabs a {
    flex: 0 0 auto;
    padding-inline: 15px;
  }
}

@media (max-width: 760px) {
  .admin-login {
    display: block;
  }

  .login-brand {
    min-height: 260px;
    padding: 34px 24px;
  }

  .login-brand > a {
    width: 190px;
    min-height: 58px;
  }

  .login-brand h1 {
    margin-top: 12px;
    font-size: 27px;
  }

  .login-brand span {
    font-size: 12px;
  }

  .login-form {
    width: min(100% - 40px, 430px);
    padding: 42px 0;
  }

  .admin-user-name {
    display: none;
  }

  .admin-view-tabs {
    top: 58px;
  }

  .admin-live-section {
    scroll-margin-top: 126px;
    padding-bottom: 52px;
  }

  .admin-live-section + .admin-live-section {
    padding-top: 48px;
  }

  .admin-live-actions {
    align-items: stretch;
    flex-direction: column-reverse;
  }

  .admin-live-actions form,
  .admin-live-actions .admin-button {
    width: 100%;
  }

  .admin-content-form {
    grid-template-columns: 1fr;
    padding: 22px 16px;
  }

  .admin-content-form .is-wide {
    grid-column: auto;
  }

  .admin-form-submit .admin-button {
    width: 100%;
  }
}

@media (max-width: 420px) {
  .login-brand {
    min-height: 240px;
  }

  .login-brand h1 {
    font-size: 24px;
  }

  .admin-view-tabs a {
    min-height: 50px;
    padding-inline: 12px;
    font-size: 11px;
  }
}

/* v23 live consultation console */
.chat-admin-connection {
  display: inline-flex;
  min-height: 38px;
  align-items: center;
  gap: 8px;
  border: 1px solid var(--admin-line-strong);
  border-radius: 4px;
  padding: 0 12px;
  background: #fff;
  color: #6d788a;
  font-size: 10px;
  font-weight: 700;
}

.chat-admin-connection i {
  display: block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #9ca6b4;
}

.chat-admin-connection.is-connected {
  border-color: #b9dfc8;
  background: #f4fbf7;
  color: #287447;
}

.chat-admin-connection.is-connected i {
  background: #42a96b;
  box-shadow: 0 0 0 4px rgba(66, 169, 107, 0.12);
}

.chat-admin-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  border: 1px solid var(--admin-line-strong);
  border-top: 3px solid var(--admin-navy-800);
  margin: 24px 0 18px;
  background: #fff;
}

.chat-admin-summary > div {
  display: flex;
  min-height: 82px;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 18px 22px;
}

.chat-admin-summary > div + div {
  border-left: 1px solid var(--admin-line);
}

.chat-admin-summary span {
  color: #667286;
  font-size: 10px;
  font-weight: 700;
}

.chat-admin-summary strong {
  color: var(--admin-navy-900);
  font-size: 26px;
  font-weight: 800;
}

.chat-admin-console {
  display: grid;
  grid-template-columns: 320px minmax(0, 1fr);
  height: min(690px, calc(100vh - 190px));
  min-height: 560px;
  overflow: hidden;
  border: 1px solid var(--admin-line-strong);
  background: #fff;
}

.chat-admin-sidebar {
  display: flex;
  min-width: 0;
  min-height: 0;
  flex-direction: column;
  border-right: 1px solid var(--admin-line-strong);
  background: #f8f9fb;
}

.chat-admin-sidebar > header {
  display: flex;
  min-height: 72px;
  flex: 0 0 auto;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  border-bottom: 1px solid var(--admin-line);
  padding: 14px 16px;
  background: #fff;
}

.chat-admin-sidebar > header span {
  display: block;
  color: var(--admin-gold-600);
  font-size: 8px;
  font-weight: 800;
}

.chat-admin-sidebar > header h2 {
  margin: 3px 0 0;
  color: var(--admin-navy-900);
  font-size: 16px;
}

.chat-admin-icon {
  display: grid;
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  place-items: center;
  border: 1px solid var(--admin-line-strong);
  border-radius: 4px;
  background: #fff;
  color: var(--admin-navy-800);
  cursor: pointer;
}

.chat-admin-icon:hover,
.chat-admin-icon:focus-visible {
  border-color: var(--admin-gold-600);
  color: #8a6117;
}

.chat-admin-icon svg {
  width: 16px;
  height: 16px;
}

.chat-admin-icon.is-loading svg {
  animation: chat-admin-spin 700ms linear infinite;
}

@keyframes chat-admin-spin {
  to { transform: rotate(360deg); }
}

.chat-admin-filters {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  flex: 0 0 auto;
  gap: 8px;
  border-bottom: 1px solid var(--admin-line);
  padding: 10px;
  background: #fff;
}

.chat-admin-filters button {
  display: flex;
  min-width: 0;
  min-height: 42px;
  align-items: center;
  justify-content: center;
  gap: 7px;
  border: 0;
  border-radius: 4px;
  background: transparent;
  color: #758095;
  font: inherit;
  font-size: 9px;
  font-weight: 700;
  cursor: pointer;
}

.chat-admin-filters button svg {
  width: 15px;
  height: 15px;
  flex: 0 0 15px;
}

.chat-admin-filters button:hover {
  color: var(--admin-navy-900);
}

.chat-admin-filters button.is-active {
  background: var(--admin-navy-900);
  color: #fff;
}

.chat-admin-list {
  min-height: 0;
  flex: 1 1 auto;
  overflow-y: auto;
}

.chat-admin-loading {
  margin: 0;
  padding: 28px 18px;
  color: #7b8697;
  font-size: 10px;
  line-height: 1.6;
  text-align: center;
}

.chat-admin-list-item {
  position: relative;
  display: block;
  width: 100%;
  min-height: 132px;
  border: 0;
  border-bottom: 1px solid var(--admin-line);
  padding: 15px 16px;
  background: transparent;
  color: var(--admin-ink);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.chat-admin-list-item::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: transparent;
}

.chat-admin-list-item:hover {
  background: #fff;
}

.chat-admin-list-item.is-active {
  background: #fff;
}

.chat-admin-list-item.is-active::before {
  background: var(--admin-gold-600);
}

.chat-admin-list-heading,
.chat-admin-list-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.chat-admin-list-heading strong {
  overflow: hidden;
  color: var(--admin-navy-900);
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-admin-list-heading time {
  flex: 0 0 auto;
  color: #929baa;
  font-size: 8px;
}

.chat-admin-list-person,
.chat-admin-list-preview {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-admin-list-person {
  margin-top: 4px;
  color: #778296;
  font-size: 9px;
}

.chat-admin-list-preview {
  margin: 13px 0 10px;
  color: #4c586c;
  font-size: 10px;
}

.chat-admin-list-footer small {
  border-radius: 999px;
  padding: 3px 7px;
  font-size: 8px;
  font-weight: 800;
}

.chat-admin-list-footer small.is-open {
  background: #eaf7ef;
  color: #2c7d4c;
}

.chat-admin-list-footer small.is-closed {
  background: #edf0f4;
  color: #6e7888;
}

.chat-admin-list-footer b {
  display: grid;
  min-width: 21px;
  height: 21px;
  place-items: center;
  border-radius: 999px;
  padding: 0 5px;
  background: #d04a3e;
  color: #fff;
  font-size: 8px;
}

.chat-admin-workspace {
  min-width: 0;
  min-height: 0;
  background: #f4f6f9;
}

.chat-admin-empty {
  display: grid;
  height: 100%;
  place-content: center;
  justify-items: center;
  padding: 30px;
  color: #7b8697;
  text-align: center;
}

.chat-admin-empty > svg {
  width: 42px;
  height: 42px;
  color: #aab2bf;
}

.chat-admin-empty h2 {
  margin: 16px 0 0;
  color: var(--admin-navy-900);
  font-size: 18px;
}

.chat-admin-empty p {
  max-width: 360px;
  margin: 7px 0 0;
  font-size: 10px;
  line-height: 1.7;
}

.chat-admin-active {
  display: flex;
  height: 100%;
  min-height: 0;
  flex-direction: column;
}

.chat-admin-active[hidden] {
  display: none;
}

.chat-admin-customer {
  display: flex;
  min-height: 92px;
  flex: 0 0 auto;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  border-bottom: 1px solid var(--admin-line-strong);
  padding: 16px 20px;
  background: #fff;
}

.chat-admin-customer > div:first-child > span {
  display: block;
  color: var(--admin-gold-600);
  font-size: 8px;
  font-weight: 800;
}

.chat-admin-customer h2 {
  margin: 3px 0 0;
  color: var(--admin-navy-900);
  font-size: 17px;
}

.chat-admin-customer p {
  display: flex;
  align-items: center;
  gap: 5px;
  margin: 5px 0 0;
  color: #667286;
  font-size: 9px;
}

.chat-admin-customer p svg {
  width: 13px;
  height: 13px;
}

.chat-admin-customer p a {
  color: inherit;
}

.chat-admin-customer p a:hover {
  color: var(--admin-gold-600);
}

.chat-admin-customer-actions {
  display: flex;
  align-items: center;
  gap: 9px;
}

.chat-admin-customer-actions > strong {
  border-radius: 999px;
  padding: 6px 9px;
  font-size: 8px;
}

.chat-admin-customer-actions > strong.is-open {
  background: #eaf7ef;
  color: #2c7d4c;
}

.chat-admin-customer-actions > strong.is-closed {
  background: #edf0f4;
  color: #6e7888;
}

.chat-admin-thread {
  min-height: 0;
  flex: 1 1 auto;
  overflow-y: auto;
  padding: 22px 24px;
  overscroll-behavior: contain;
}

.chat-admin-message {
  display: flex;
  margin: 0 0 14px;
  flex-direction: column;
}

.chat-admin-message > span {
  margin: 0 0 4px 3px;
  color: #778296;
  font-size: 8px;
  font-weight: 700;
}

.chat-admin-message > p {
  max-width: 72%;
  margin: 0;
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 11px;
  line-height: 1.6;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.chat-admin-message > time {
  margin: 4px 3px 0;
  color: #929baa;
  font-size: 8px;
}

.chat-admin-message.is-visitor {
  align-items: flex-start;
}

.chat-admin-message.is-visitor > p {
  border: 1px solid var(--admin-line-strong);
  border-top-left-radius: 2px;
  background: #fff;
  color: var(--admin-ink);
}

.chat-admin-message.is-admin {
  align-items: flex-end;
}

.chat-admin-message.is-admin > p {
  border-top-right-radius: 2px;
  background: var(--admin-navy-900);
  color: #fff;
}

.chat-admin-message.is-system {
  align-items: center;
}

.chat-admin-message.is-system > p {
  max-width: 90%;
  border-radius: 4px;
  padding: 7px 10px;
  background: #e6eaf0;
  color: #6b7586;
  font-size: 9px;
  text-align: center;
}

.chat-admin-reply {
  flex: 0 0 auto;
  border-top: 1px solid var(--admin-line-strong);
  padding: 13px 16px 15px;
  background: #fff;
}

.chat-admin-reply > label {
  display: block;
  margin-bottom: 7px;
  color: #536075;
  font-size: 9px;
  font-weight: 700;
}

.chat-admin-reply > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: 9px;
}

.chat-admin-reply textarea {
  width: 100%;
  min-height: 68px;
  max-height: 150px;
  resize: vertical;
  border: 1px solid var(--admin-line-strong);
  border-radius: 4px;
  outline: 0;
  padding: 10px 11px;
  color: var(--admin-ink);
  font: inherit;
  font-size: 11px;
  line-height: 1.55;
}

.chat-admin-reply textarea:focus {
  border-color: var(--admin-gold-600);
  box-shadow: 0 0 0 3px rgba(185, 130, 36, 0.1);
}

.chat-admin-reply > p {
  margin: 8px 0 0;
  border-left: 3px solid #d04a3e;
  padding: 6px 8px;
  background: #fff2f1;
  color: #a6332a;
  font-size: 9px;
}

@media (max-width: 900px) {
  .chat-admin-console {
    grid-template-columns: 280px minmax(0, 1fr);
  }
}

@media (max-width: 720px) {
  .chat-admin-summary {
    grid-template-columns: 1fr;
  }

  .chat-admin-summary > div {
    min-height: 58px;
    padding: 12px 16px;
  }

  .chat-admin-summary > div + div {
    border-top: 1px solid var(--admin-line);
    border-left: 0;
  }

  .chat-admin-summary strong {
    font-size: 21px;
  }

  .chat-admin-console {
    display: block;
    height: auto;
    min-height: 0;
    overflow: visible;
  }

  .chat-admin-sidebar {
    height: 360px;
    border-right: 0;
    border-bottom: 1px solid var(--admin-line-strong);
  }

  .chat-admin-workspace {
    height: 610px;
  }

  .chat-admin-customer {
    align-items: flex-start;
    flex-direction: column;
    padding: 14px 16px;
  }

  .chat-admin-customer-actions {
    width: 100%;
    justify-content: space-between;
  }

  .chat-admin-thread {
    padding: 18px 14px;
  }

  .chat-admin-message > p {
    max-width: 86%;
  }

  .chat-admin-reply > div {
    grid-template-columns: 1fr;
  }

  .chat-admin-reply .admin-button {
    width: 100%;
  }
}

@media (prefers-reduced-motion: reduce) {
  .chat-admin-icon.is-loading svg {
    animation: none;
  }
}